top of page

Privacy Policy


The Lead Firm, LLC ("we," "our," or "us") is committed to protecting the privacy and personal information of our clients, website visitors, and program participants. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you engage with our services or visit our website.

Information We Collect

​

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, job title, and company name.

  • Payment Information: If you make purchases or register for services, we collect payment details through secure third-party processors.

  • Usage Information: When you visit our website, we may collect data such as IP address, browser type, operating system, pages visited, and time spent on our site.

  • Communications: Emails, feedback forms, and other direct communications with us.

 

How We Use Your Information

​

We use the information collected to:

  • Provide and improve our coaching, training, and consulting services

  • Communicate with you about services, events, updates, and promotions

  • Respond to inquiries and provide customer support

  • Process payments and send receipts or confirmations

  • Personalize your experience and deliver relevant content

  • Comply with legal requirements

 

Information Sharing

​

We do not sell or rent your personal information. We may share your data with:

  • Service Providers: Trusted third parties who help us operate our business, such as email marketing platforms, payment processors, and website hosts.

  • Legal Requirements: When required by law or to protect our rights or the safety of others.

 

Data Security

​

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure.

 

Your Choices

​

You may:

  • Opt-out of email marketing by clicking “unsubscribe” in any message

  • Request access, correction, or deletion of your personal information by contacting us

 

Third-Party Links

​

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of these sites.

 

Children's Privacy

​

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

 

Updates to This Policy

​

We may update this policy from time to time. Changes will be posted on this page with a revised effective date.

 

Contact Us

​

If you have questions about this Privacy Policy or how your data is used, please contact us:

The Lead Firm, LLC

connect@theleadfirm.org

bottom of page